img
img
img

LEGAL DOCUMENTS

MENU

TERMS OF SERVICE
PRIVACY POLICY

Terms of Service

Effective Date: May 30, 2025

Last Updated: May 30, 2025

What Services Do We Provide?

Who Owns the Content and Intellectual Property?

How Do We Handle Your Privacy?

Are Purchases Refundable?

What Should You Know About Account Responsibility?

Are There Any Usage Restrictions?

What Are the Age Requirements?

What Is Our Liability Disclaimer?

Can We Make Changes to the Terms?

How Do We Handle Termination of Services?

What Governing Law Applies?

How Can You Contact Us?

1. What Services Do We Provide?

We offer digital entertainment experiences, including online and downloadable games, community features, player accounts, and related content. These Services may include in-game purchases, downloadable updates, forums, and other interactive elements. Our goal is to deliver engaging and safe gameplay across platforms.

2. Who Owns the Content and Intellectual Property?

All content and materials included in the Services—including but not limited to game graphics, audio, software, characters, stories, and user interfaces—are owned or licensed by TAAIYU LIMITED and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial entertainment purposes only. You may not modify, reproduce, distribute, or create derivative works based on our content without our explicit written permission.

3. How Do We Handle Your Privacy?

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information. By using our Services, you consent to the collection and use of your information in accordance with our privacy practices.

4. Are Purchases Refundable?

All purchases made through our Services, including but not limited to in-game currency, items, downloadable content, and premium features, are non-refundable. This applies regardless of the reason for the refund request, including but not limited to dissatisfaction, accidental purchases, or account issues. Please be sure before confirming any transaction.

5. What Should You Know About Account Responsibility?

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You agree not to share your account information with others or allow anyone else to access your account.

If you suspect unauthorized access, you must notify us immediately at [email protected]. We reserve the right to suspend or terminate accounts that violate these Terms or are associated with fraudulent or abusive activity.

6. Are There Any Usage Restrictions?

Yes. You agree not to:

Use our Services for any unlawful or harmful purpose

Attempt to hack, cheat, or exploit bugs

Upload viruses or malicious code

Harass, abuse, or defame other players

Use bots, automation tools, or scripts to access or interact with our Services

Reproduce or redistribute any portion of our Services

We reserve the right to suspend or ban users who violate these rules.

7. What Are the Age Requirements?

Our Services are intended for users aged 13 and older. Users under the age of 13 may not access or use our Services. If you are between 13 and the age of majority in your country, you may only use the Services under the supervision and consent of a parent or legal guardian.

We do not knowingly collect personal information from children under the age of 13. If we become aware of such collection, we will delete the data promptly.

8. What Is Our Liability Disclaimer?

Our Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, TAAIYU LIMITED disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Services will be error-free, secure, or uninterrupted. You use the Services at your own risk. In no event shall TAAIYU LIMITED be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services.

9. Can We Make Changes to the Terms?

Yes. We may update these Terms from time to time to reflect changes in our business or legal requirements. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review these Terms regularly. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

10. How Do We Handle Termination of Services?

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without notice. This includes the removal of features, temporary outages, or permanent shutdown of the Services.

We may also terminate your access if you violate these Terms. Upon termination, you will lose all access to your account and any virtual items or currency without compensation.

11. What Governing Law Applies?

These Terms are governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively by the courts located in Hong Kong.

12. How Can You Contact Us?

If you have questions or concerns about these Terms, please contact us at: TAAIYU LIMITED

Email: [email protected]

Address: Room 63, 7/F, Woon Lee Comm Bldg, 7-9 Austin Ave, TST, Hong Kong

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Privacy Policy

1. What Information Do We Collect?

We collect information to provide a better gaming experience and improve our Services. Information collected includes:

1.1 Personal Information

Name, email address, username, and date of birth

Billing information (if making purchases)

Contact information when reaching out to customer support

1.2 Device Information

IP address, browser type, operating system, and device identifiers

Mobile device model, OS version, carrier, and screen resolution

1.3 Usage Information

Game play statistics, achievements, time spent, and interaction data

Pages visited, features used, crash reports, and error logs

1.4 Third-Party Data

Information from social platforms when logging in (e.g., Facebook, Google)

Analytics or advertising partners who provide aggregated insights

2. How Do We Use Your Information?

We use the information we collect to:

Operate, maintain, and improve our Services

Authenticate users and manage accounts

Process transactions and in-game purchases

Respond to inquiries and provide customer support

Send you important updates and promotional content

Personalize in-game content and advertisements

Analyze user behavior to optimize gameplay and system performance

3. Do We Share Your Information?

We may share your information in the following situations:

3.1 With Service Providers

We share data with vendors who help us operate the Services, such as payment processors, analytics tools, and cloud hosting providers. These parties are contractually obligated to protect your data.

3.2 With Advertising Partners

We may provide non-personal, aggregated, or de-identified data to third-party advertisers to display relevant ads. No personal identity data is shared without your consent.

3.3 For Legal Obligations

We may disclose your information when required by law, court order, or government request.

3.4 In Business Transfers

In case of a merger, acquisition, or asset sale, your information may be transferred. We will notify you of any changes in data ownership.

4. How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal data:

Encryption: Sensitive data such as passwords and payment info is encrypted in transit and at rest.

Access Controls: Only authorized personnel have access to user information.

Security Audits: Regular reviews and tests of our systems to identify vulnerabilities.

Data Minimization: We collect only the information needed for our purposes.

Despite our efforts, no system is completely secure. You use the Services at your own risk.

5. What Are Your Rights?

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you

Correction: Update inaccurate or incomplete information

Deletion: Request that we delete your personal data

Restriction: Ask us to limit processing of your information

Portability: Request your data in a transferable format

Objection: Opt out of certain uses, such as direct marketing

To exercise these rights, contact us at [email protected]. We may require verification of your identity.

6. Do We Use Cookies or Tracking Technologies?

Yes. We use cookies and similar technologies to:

Recognize users and store preferences

Enable essential website functionality

Analyze traffic and game engagement

Deliver personalized content and ads

You can manage cookie preferences through your browser. Note that disabling cookies may affect gameplay and site performance.

7. How Do We Handle Children's Privacy?

Our Services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without parental consent, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected].

8. How Long Do We Retain Your Information?

We retain personal information as long as necessary to provide Services, comply with legal obligations, or resolve disputes. Generally, we keep data for 3–5 years unless otherwise required.

When data is no longer needed, we securely delete or anonymize it.

9. What If This Policy Changes?

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Major changes will be communicated via our website or email.

Your continued use of the Services after changes are posted constitutes your acceptance of the new policy.

10. How Can You Contact Us?

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

TAAIYU LIMITED

Email: [email protected]

Address: Room 63, 7/F, Woon Lee Comm Bldg, 7-9 Austin Ave, TST, Hong Kong

We aim to respond to all inquiries within 30 business days.

By using our Services, you agree to this Privacy Policy and acknowledge that you have read and understood its terms.

img

Sign up today to get the latest
inspiration & insights